1. Terms & Conditions
By placing an order on Printwise.aworldprint.com, the Customer confirms all specifications and uploaded files are correct.
- Once payment is completed, the order becomes final and non-cancellable.
- Production begins immediately.
- The Company is not responsible for indirect damages, loss of profit, recall costs, or regulatory penalties.
- All disputes are governed by the laws of Public North Macedonia and resolved in its courts.
2. Privacy Policy
We respect your privacy and comply with GDPR (EU 2016/679).
- Personal data collected: name, company, email, billing/shipping address, order info, uploaded files.
- Data is processed for order fulfillment, invoicing, and customer support.
- Customers may request access, correction, or deletion of their data at info@printwise.com
- Data is stored only as long as legally required or for legitimate business purposes.
3. Cookie Policy
Our website uses cookies for: essential functions, performance analytics, and marketing (with consent).
- Users can manage cookies in browser settings.
- Disabling essential cookies may affect site functionality.
- Third-party services such as Google Analytics may set cookies.
4. Return Policy
- Custom printed and personalized products are non-returnable and non-refundable once production starts.
- Minor color or size variations within industry tolerances are not considered defects.
- Damaged or defective items must be reported within 5 business days with photographic evidence.
- Non-custom items may be returned within 14 days unused, at Company discretion.
5. File Responsibility Disclaimer
By uploading artwork or files, the Customer confirms full responsibility for:
- Correct spelling, layout, and design
- CMYK color mode and minimum 300 DPI resolution
- Outlined or embedded fonts
- Correct bleed and margins
The Company does not verify or correct artwork unless a prepress service is purchased.
6. Liability Limitation Clause
The Company's total liability is strictly limited to the invoice value of the affected order. The Company is not responsible for indirect or consequential damages, including:
- Loss of profit
- Product recalls
- Regulatory penalties
- Business interruption
7. Additional Protective Clauses
Legal Content Responsibility
The Customer guarantees that all packaging and labels comply with applicable EU and local regulations, including: food, cosmetic, and chemical safety laws; ingredient lists, nutrition tables, CE markings, recycling symbols, hazard warnings. The Company does not verify content.
Barcode & QR Codes
Customer is responsible for correctness and scannability of all barcodes and QR codes.
Adhesion & Material Disclaimer
Label adhesion and material performance depend on storage, surface, humidity, and application. No guarantee provided unless specific testing agreement is signed.
Recall & Regulatory Compliance
The Company is not liable for fines, recalls, or market withdrawal due to incorrect packaging/label information.
Force Majeure
The Company is not liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, war, pandemics, energy shortages, or supply disruptions.
Contact Information
Email: info@printwise.com
Website: https://printwise.aworldprint.com